Return and Refund policy
We are committed to ensuring your complete satisfaction with your purchase. If, for any reason, you are not satisfied, we offer a hassle-free return process. Here's how it works:
- You have the option to return items within 14 days of receiving your order.
- Returns are free of charge; however, please note that VAT will not be reimbursed.
- Items must be in their original condition, including the return tag and intact packaging.
- To initiate your return, simply reach out to our customer service team at shop@unizonamilano.it or call us at +39 0362284259. We will provide you with a return label and detailed instructions.
- Once we receive your return, we will process it promptly. You can expect to receive a refund or exchange according to your preference.
Thank you for choosing to shop with us, and we are committed to making your return experience as smooth as possible.